Our staffing policy
Future- and success-oriented.
We make sure that our employees' abilities are promoted and applied in the interest of the company's future and success.
It is our staff – some 700 highly qualified employees in Germany, Switzerland and Italy – who, with their commitment and know-how, make it possible for SBB Cargo International to provide quality and safety 365 days a year.
Experts are at work at every turn – from the driver's cab to meetings with customers.
SBB Cargo International is proud of its motivated employees who are not only thoroughly familiar with the needs of the transport market, but also quite simply enjoy their work, and are always committed to tackling new challenges.
This is why our company will continue to guarantee progressive and attractive employment conditions for all its employees in the future.
Promoting young professionals is important to us
Training and internships
We train our apprentices in collaboration with login and offer one-year internships (BMS Matura, Swiss vocational school leaving certificate).
login – the training association for the transport sector
As a training partner for SBB, BLS, RhB, the Swiss Association of Public Transport (VöV) and around 50 other companies, login organises market-focused apprenticeships, commercial internships and further training courses. login currently has some 2,000 apprentices undertaking Swiss certified apprenticeships in 25 different fields.
Textiles from China, bananas from Costa Rica, steel from Germany.
It is up to rail freight operators to make sure that cargo reaches the customer reliably and on time, whatever its size. And the train driver is in the driving seat, bringing the goods safely to their destination.
Train crew management ensures the efficient and cost-effective deployment of locomotive crews while considering the legal, local and economic circumstances.
In addition, train crew management is also responsible for the flow of information to the train drivers, quickly finding optimum solutions in the event of changes at short notice and checking the feasibilities with our service providers.
Our resource planners are responsible for the optimum management and utilisation of the train path, resource and network capacities. They create an efficient locomotive circulation schedule and cost-effective train crew shifts.
The resource planners ensure the optimum productivity of resources at planning level. Furthermore, they coordinate the international train paths with the infrastructure managers in the Netherlands, Germany, Switzerland and Italy and the relevant railway undertakings in Belgium, France and Austria.
Finally, their job profile also includes handling long- and short-term engineering work and diversion planning, and processing public holiday, monthly and weekly schedules for train paths, locomotives and train crew.
Our schedulers are responsible for the economically efficient deployment of the available resources (locomotives and train crew) and for quality assurance in the event of irregularities and disruptions.
Their area of work also includes proactive communication with customers and accepting, checking and entering incoming transport orders. Furthermore, our schedulers are responsible for issuing orders to service providers and monitoring current dossiers and order data.
Our shift management employees bear operational responsibility for the products of SBB Cargo International. This means that they are responsible for overall international coordination while working with the specialist units in the coordination office, the subsidiaries and partner railway companies, as well as for the leadership of the coordination office's specialist units and even the quantity management of available train paths and resources. The resulting priorities are implemented by the coordination office.
The shift leaders lead all the briefings before and after international resource planning and the shift handover at the coordination office. They are the coordination office's operational points of contact for customers and responsible for scheduling the individual products of SBB Cargo International.
Our assemblers are in charge of designing optimum customer solutions. Situated on the production side of the customer team, they are responsible for processing the requested services on time and act as an interface between the customers and internal units and partners.
They are responsible for the production-related aspects of projects and ensure the implementation of the contractually agreed services at planning level.
Together with the operational key account managers, the assemblers are responsible for the EBIT.
Our key account managers provide market development data for decision-making. They are responsible for the turnover and customer portfolio income and for forging long-term partnerships with key customers.
The key account managers ensure adherence to budgets and forecasts.
Our contract managers are tasked with ensuring high levels of customer satisfaction.
They are responsible for the administrative duties within the sales processes.
The contract managers support the customer team and are responsible for processing commercial orders.