Of course, you can customise your query to meet your specific needs. This is simple and convenient:
Due to a disruption train arrival times may be delayed. In such a case, the ETA will be adjusted according to our self-developed algorithm and based on the latest available information.
Once our dispatching centre has found the solution for operationally stopped train, the new onward journey is immediately communicated to the customer via the app.
We massively reduce the email exchange with our customers and gain more time for finding operational solutions.
If you are our customer, please contact your Key Account Manager.
Of course, our traffic management remains available by phone or email if you have an operational requirement that goes beyond the information in our app.