New Standard of Customer Communication in the Railway Sector

With our innovative mobile app, our customers have access to the online timetable of SBB Cargo International and thus always know, where their goods are.

 

 

 

For your personal access data, please contact your Key Account Manager. 

Individual settings

Of course, you can customise your query to meet your specific needs. This is simple and convenient:

  • activate push notifications for train updates
  • activate push notifications for new estimated time of arrival's («ETAs»)
  • put filters for delay minutes
  • search by date, train number, departure station, arrival station etc.

Reach your destination faster

Due to a disruption train arrival times may be delayed. In such a case, the ETA will be adjusted according to our self-developed algorithm and based on the latest available information.

Once our dispatching centre has found the solution for operationally stopped train, the new onward journey is immediately communicated to the customer via the app.

We massively reduce the email exchange with our customers and gain more time for finding operational solutions.

 

 

If you are our customer, please contact your Key Account Manager.

Always there for you

Of course, our traffic management remains available by phone or email if you have an operational requirement that goes beyond the information in our app.