New standard of customer communication in the rail sector


With our mobile app, our customers have access to the current timetable of SBB Cargo International anywhere and at any time and are immediately aware of which station the train with their goods has just passed.

 

 

 

For your personal access data, please contact your Key Account Manager.

Individual settings


Of course, you can individualise your query specifically to your needs. This is easy and convenient:

  • activate the push notifications for train updates
  • activate push notifications for new expected arrival times ("ETAs")
  • set filters for delay minutes
  • search by date, train number, departure station, arrival station, etc.

Faster to your destination


It can happen that train arrival times are delayed due to a disruption. In the event of a change in the timetable, the ETA is adjusted according to our self-developed algorithm and based on the latest available information.

Once the control centre has found the solution for the train's onward journey, it is immediately communicated to the customer via the app.

We massively reduce the email exchange with our customers and gain more time for finding solutions.

Always there for you


Our traffic management team remains available by phone or email if you have an operational requirement that goes beyond the information in our app.